Your patients are already telling you what needs to change — in HCAHPS scores, in post-discharge callbacks, in readmissions. But those signals capture what happened, not why. Sensavera gives you the qualitative depth to understand root causes and to route those insights to the teams that can take action.
An AI-moderated voice conversation that captures what patients experience, in their own words. 5 minutes. No app. No survey fatigue.
See how it works →Sensavera supports different priorities with the same source of truth.
Understand what’s behind any HCAHPS score — in patients’ own words, disaggregated by unit, service line, and demographics.
Catch post-discharge barriers, e.g., unfilled prescriptions, medication confusion, unreachable providers, etc.
Surface friction during ED visits & inpatient stays so nurses and physicians can respond before the patient leaves the building.
Find out which departments, workflows, & handoffs create friction — from triage to discharge to follow-up coordination.
Every conversation is transcribed, analyzed, and synthesized into intelligence your teams can engage with immediately.
Automatic pattern detection across hundreds of patient conversations. See which experience gaps recur by unit, shift, and service line.
Audio clips and quotes that bring patient experiences to life in quality committee meetings, board presentations, and staff training.
When a post-discharge conversation surfaces a barrier — unfilled Rx, medication confusion, no follow-up scheduled — your care team gets an alert in real time.
Exportable synthesis reports designed for executive leadership, board presentations, and CMS quality improvement documentation.
I literally had nurses doing this in hospitals, calling back patients after bad scores. And now you have a truly scalable model to do that. That changes everything.
1 JAMA Network Open: HCAHPS Survey Protocols & Response Rates (2024) 2 Advisory Board: Hospital Readmission Penalties FY2025
We’re working with a select group of health systems to pilot Sensavera. Request a demo to see a live AI-moderated patient conversation and the insight dashboard.
We'll respond within one business day.