Health plans, providers, and regulators often focus on different parts of the patient experience. Sensavera captures the whole story in the patient's own voice — and delivers to each stakeholder the insights that matter to them.
An AI-moderated voice conversation that captures what patients experience, in their own words. 5 minutes. No app. No survey fatigue.
See how it works →“I have not seen any meaningful innovation in this space yet at all. And a lot of stuff crosses my desk.”
CMO, State Healthcare Marketplace
A single patient voice becomes targeted intelligence for every stakeholder.
Go beyond CAHPS scores. Understand the onboarding friction, access barriers, and operational breakdowns that members can’t fit into a multiple-choice survey.
Hear directly from patients about access barriers, communication gaps, and care coordination breakdowns that you can act on at the provider group level.
Get population-level patient experience data that captures what surveys often miss: social needs, access disparities, and the lived experience behind a quality score.
Hold plans and providers accountable with real patient voice data. Make purchasing and contracting decisions based on what enrollees actually experience, not just what’s reported.
Access the richest patient experience dataset available: voice-based, consent-driven, with transcripts, thematic analysis, and audio.
Every conversation is transcribed, analyzed, and synthesized. Each stakeholder sees the insights most relevant to their role. All from the same underlying data.
Automatic pattern detection across hundreds of conversations. See which issues surface most frequently and trace them to root causes across the system.
Audio clips and quotes that bring patient experiences to life in boardrooms, legislative hearings, and stakeholder meetings.
Specific, ranked recommendations: whether the lever is a call center workflow, a network adequacy gap, a benefit design flaw, or a policy change.
Exportable synthesis reports designed for plan leadership, regulatory review, purchaser accountability, and public reporting.
Patient insights are critical to driving change across the entire healthcare system, but incredibly hard to capture at scale. Surveys often miss the real story. Interviews are tough to scale. And when data stays siloed inside one organization, the entire system can’t learn. We built Sensavera so every stakeholder can hear, and prioritize, the patient’s voice.
We’re working with healthcare organizations across the ecosystem to pilot Sensavera: plans, delivery systems, regulators, and purchasers. Request a demo to see a live AI-moderated patient conversation and the insight platform.
We'll respond within one business day.